This comprehensive Casumo casino review will shine a light on the most important aspects of Casumo online casino.
Since 2012, when Casumo first launched, it has rocketed to the top of the online casino scene and is now one of the highest-rated and most popular casinos on the web.
So, what does Casumo have to offer you as a player? That’s what we’ll discover in this FAQ-style review.
Casumo Casino Review 2020: Common Questions Answered
- What’s great about Casumo casino?
- Is this casino safe & secure?
- Does Casumo casino offer a new player bonus and other promos?
- What are the wagering terms on the bonuses?
- Will I need a bonus or promo code?
- What slots and other casino games does Casumo offer?
- Is there any way in which this casino could improve?
- Is there a Casumo casino app?
- What are the payment options at this casino?
- How can I reach Casumo customer support?
- What big wins have been reported at this casino?
- Where can I register at Casumo?
What’s great about Casumo casino?
Casumo has a lot of great things going for it, but there are definitely two which stand out and set it apart from lots of other casinos.
First, we really like the Reel Races. These are ongoing social slots competitions which give you the chance to win extra bonuses and free spins basically around the clock.
On top of that, we really like how user-friendly and customer focused Casumo is. There’s a ‘vibe’ to the site which is extremely welcoming and helpful, and the first time you talk to a Casumo customer service agent you will see what we mean.
So, lots of freebies and great customer service are the two most important things we like about this casino site.
Is this casino safe & secure?
You couldn’t find a safer site to play at if you tried.
This site has gaming licences from multiple jurisdictions, and the regulators issuing them are two of the strictest out there: the UK Gambling Commission and the Malta Gaming Authority. If you know a little about online casinos, you know these two regulators keep a close watch on the firms they issue licences.
As far as data safety is concerned, Casumo operates on an encrypted connection. Notice how the site URL says https:// before the address? That means this is a digital Fort Knox.
Does Casumo casino offer a new player bonus and other promos?
Yes, there is a nice welcome bonus and there are the Reel Races, which give you a chance to win extra free spins all day, every day. Let us explain:
- Welcome Bonus: A new player bonus of ￡1,200 and 200 free spins on slots is available to all new players. This is paid out in multiple chunks – a first deposit bonus and three reload bonuses. The free spins come at a rate of 20 per day for 10 days.
- Reel Races: This is a Casumo signature product, and is something which set a trend when it first came online. The Reel Races are social contests, giving you the chance to battle it out against other players in slots ‘tournaments’ which take place every 30 minutes. Finish top of the leaderboard to get your share of ￡1,000 + lots of free spins.
- Level Up Bonuses: You will get free spins or bonus cash every time you ‘level up’ at Casumo, which is all part of its adventure/game theme. How much this is depends on the level and the bonuses are given randomly.
This means Casumo offers a great deal to both new and existing players. It’s quite common to find casinos offering an enticing welcome bonus and very little to players who have already signed up. We’re glad to see this casino bucking that trend.
What are the wagering terms on the bonuses?
As with most other bonuses at online casinos, there are wagering terms and minimum deposits.
Welcome Bonus: The minimum deposit is ￡10 and the wagering terms are x25. This means the wagering terms are significantly lower than at most other online casinos.
Free Spins: Anything you win while using free spins is converted into bonus cash and then must be wagered before it can be withdrawn.
Level Up Bonuses: Any cash is subject to x25 wagering terms and any winnings on the back of free spins need to be wagered as bonus cash.
Will I need a bonus or promo code?
You won’t require any bonus codes to be able to retrieve the bonuses at Casumo. Just accept the bonuses offered and be sure to buy-in on time for the Reel races you want to participate in.
What slots and other casino games does Casumo offer?
This is another area Casumo excels in, with a wide range of games covering all categories from NetEnt, Microgaming, Bally Technologies, Play n’ Go, IGT, WMS, Barcrest, Thunderkick, NextGen, Elk Studios, and Quickspin.
Let’s now zoom in and look at the categories in closer detail:
Card & Table Games
Baccarat, blackjack, casino hold ‘em, Caribbean stud, three card poker, let it ride, red dog, Texas hold ‘em, and roulette are all available.
There are also live dealer games available. We have outlined them below.
Slots players will be spoiled for choices, with more games than you could shake a stick at. Popular titles like Starburst, Book of the Dead, Rainbow Riches, Book of Ra, Gonzo’s Quest, Dead or Alive, Game of Thrones, Motorhead, Immortal Romance, Thunderstruck II, Mega Fortune, Taco Brothers, Lost Vegas, Guns n’ Roses, and plenty of others.
If big money progressive jackpot slots are your thing, then we recommend starting with Mega Fortune. This still holds the record for paying out the biggest jackpot in online casino history, which was over 15,000,000 Euro a few years back.
Baccarat, blackjack, casino hold ‘em, Caribbean stud, dream catcher, three card poker, roulette, and Texas hold ‘em are all available in the Casumo live casino.
Is there any way in which this casino could improve?
We really had to dig deep to find anything to pick about Casumo we would change. These are really minor things, but we had to come up with something.
First, we would offer customer service via freephone telephone hotline. Some older punters might not be so comfortable talking via live chat, and this would help them.
Second, we would make the free spins wagering requirement free. We know this is a big ask, but there are some casinos out there offering that, and it would really take things to the next level.
Casumo is doing a lot of things right, and if it did these, it would possibly be faultless.
Is there a Casumo casino app?
Casumo has received multiple awards for its casino app, including casino app of the year in 2016. You will be able to download it on most operating systems including iOS and Android phones and tablets.
It’s super user-friendly, has lots of great games, and it is lite and compact, meaning it won’t chew up your device memory. You can also play on the mobile flash site, if you prefer.
What are the payment options at this casino?
You can make deposits and withdrawals at this casino via:
- Credit card
- Debit card
- Bank transfer
Use the e-wallets where possible. You will enjoy faster payouts and enhanced privacy/security as a result.
Expect to wait 3-5 days before getting your winnings if you withdraw by card or bank transfer. Expect to get them the same day if you use Neteller or Skrill.
How can I reach Casumo customer support?
You can reach the super helpful customer service team at this casino via:
- FAQ: You can solve your own problems, if you prefer, with a colourful, well organized FAQ section.
- Live Chat: Quick responses and a helpful attitude are what you should expect here. It’s quite frankly a breath of fresh air for anyone who is used to dealing with casino customer service teams.
What big wins have been reported at this casino?
As you might expect from one of the top online casinos, there are some big wins to report at Casumo.
In 2016, a 29 year old male player from the Netherlands scooped several big wins in one week, netting him a tidy €20,000 profit.
Earlier in 2017, a UK player won a record breaking ￡3,900,000 playing Netent slot Mega Fortune Dreams. This still stands as the biggest win at Casumo.
In August 2017, another player scooped a ￡2,700,000 playing the same NetEnt slot game – Mega Fortune Dreams.
Can you recommend Casumo casino?
We can recommend Casumo without any hesitation. It’s the entire package, with a great user-friendly site for both desktop and mobile users, a range of games that caters to everyone, and generous, fair, ongoing bonuses. Oh, and it’s all backed up by possibly the best customer service we have experienced.
What more could you ask for?
Where can I register at Casumo?
If you’re ready to claim your ￡1,200 and 200 free spins on slots, click here to get started!